Webtards in charge
Okay, I’m full of venom. I just got my RV insurance bill from Progressive and tried to pay it online like I always do. I plug in my policy number. Next page. It asks for the last 4 digits of my social security number to verify who I am, so I plug that in. Keep in mind, I’m going to pay them money, not withdraw anything. Now I’m directed to a login screen that tells me some obsucre 10 digit login and asks for my password, which of course I don’t know. It’s been a year since I paid my last goddamn RV insurance bill and I don’t remember having to log in then, and I certainly don’t remember the password, if I was ever given one.
Yer killing me.
When I go to Geico.com to pay my auto insurance bill it askes my policy number, then verifies who I am by my SS number, then takes me to a screen that displays and verifies my policy, and my bill, and lets me actually pay it. Imagine that.
Is the asshole that wrote Progressive’s website so security paranoid that he thinks that some rogue websurfer or hacker is going to pay my bill? Or is it some director that directed the pointy headed PERL guy to write it that way? Either way I don’t care, but this isn’t the first time that the multi-step form filling out process has driven me to the fantasy of perching myself on a high rooftop with a loaded rifle.
Job applications are another source of this phenomenon. There are many companies that put together online job application forms and then have the webmaster parse the forms for certain phrases to either qualify or disqualify the application for the applied position.
I’m a 16 year IT professional and have held positions as a field sevice technician, a technical support technician (windows and unix), a tech support supervisor, *NIX system administrator, NOC technician, NOC engineer, NOC manager, and senior manager of NOC operations.
I’ve filled out job applications in the recent past for Unisys, Raytheon and the state of Pennsylvania, and found out that according to their application process, I’m not even qualified to be interviewed for an entry level computer operator.
Everytime I come across one of these moronic processes I just shake my head in deep chagrin and wonder what kind of webtard is in charge of it and what in the world are they thinking.